"These jobs aren't easy. You're responsible for so many people. Whether it's that (Perry) event or something very different with Kevin (Korchinski, whose father died) and his family, you feel everything, because you care about your players and your staff, and you care about their families."
"When something happens and it's a positive, you feel that in a great way. When it's a negative, you feel that in a really negative way. You carry a lot of the ups and downs of the group in your everyday job"